Return Policy‌

At okaychoose, we want you to feel confident in every purchase. If for any reason you are not satisfied with your order, you may request a return according to the guidelines below.

Eligibility for Returns

Items must be returned within 30 days of delivery.

Products must be unused, in their original condition, and with all original packaging.

Certain items such as perishable goods, personal care products, and customized items are not eligible for return.

Return Process

Contact our support team at admin@okaychoose.com
 with your order number and reason for return.

Our team will provide you with return instructions, including the return address.

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds

Approved refunds will be issued to your original payment method.

Depending on your bank or card issuer, it may take 5–10 business days for the refund to reflect in your account.

Return Shipping Costs

Customers are responsible for covering return shipping costs unless the item is faulty or incorrect.

We recommend using a trackable shipping method for all returns.

Exchanges

At this time, we do not offer direct exchanges. If you would like a different item, please place a new order after your refund is processed.

For any questions, please reach out to us at admin@okaychoose.com
.